PRIVACY POLICY | COOKIES POLICY

Introduction

Banyan Health Systems (collectively the “Company”, “We” or “Us”) respect your privacy and the Company is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit this website (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

  • On this Website
  • In email, text, phone and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. No individual under age 13 may provide personal information to or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including the user’s name, address, telephone number, email address or any screen name or username. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the contact information located within the Website.

Information We Collect About You and How We Collect It

The Company collects several types of information from and about users of our website, including information:

  • Personal identifiers, such as name, postal address, email address, telephone number and any other information that you choose to include in interacting with the Website. (“personal information”).
  • Information that, while related to an individual, does not specifically identify them
  • Information about internet connection, the device used to access the Website, and user activity.

Information may be collected:

  • Directly from users when voluntarily provided.
  • Automatically through technologies such as cookies, web beacons, and tracking
  • From third parties – for example, our business partners.

Information You Provide By Users

The information collected on or through the Website may include:

  • Information provided by filling in forms on the Website. This includes information provided at the time of registering to use the Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our website.
  • Records and copies of correspondence (including email addresses) if the Company is contacted.
  • Responses to surveys that are completed for research purposes.
  • Details of transactions carried out on our website or fulfillment of orders. Financial and personal information may be required before placing an order through our website.
  • Search queries on the Website.

Information may also be provided by publicly posted content or communications to other users or third parties (User Contributions), which are posted at the user’s own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, the Company cannot control the actions of other users of the Website with whom the user may choose to share User Contributions. Therefore, we cannot and do not guarantee that  User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As the Website is navigated and the user interacts, the Company may use automatic data collection technologies to collect certain information about the user’s equipment, browsing actions and patterns, including:

  • Details of visits to the Website, including traffic data, location data, logs and other communication data and the resources that are accessed and used on the Website.
  • Information about the user’s computer and internet connection, including  IP address, operating system and browser type.

The Company also may use these technologies to collect information about users’ online activities over time and across third-party websites or other online services (behavioral tracking).

The information collected automatically may include personal information, maintaining it, or associate it with personal information collected in other ways or received from third parties. It helps the Company to improve the Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate audience size and usage patterns.
  • Store information about user preferences, allowing the Company to customize the Website according to individual interests.
  • Speed up searches.
  • Recognize users upon return to the Website.

The technologies used for this automatic data collection may include

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of the user’s computer. The user may refuse to accept browser cookies by activating the appropriate setting on one’s browser. However, if this setting is selected, the user may be unable to access certain parts of the Website. Unless the user has adjusted the browser setting so that it will refuse cookies, the system will issue cookies when you directed to our website.
  • Flash Cookies. Certain features of the Website may use local stored objects (or Flash cookies) to collect and store information about user preferences and navigation to, from and on the Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of the Website and Company emails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  • JavaScript, which uses third-party services to store data about activities and transactions.
  • Trackable telephone numbers which keep track of phone calls made to some phone numbers on this site.
  • Offline website data – including both local and remote storage of activities.
  • Geo-targeting information about your location at the time of use of the site.
  • The Company does not collect personal Information automatically, but it may tie this information to personal information about users that are collected from other sources or are provided.

Third-party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about users when using the website. The information they collect may be associated with users’ personal information or they may collect information, including personal information, about users’ online activities over time and across different websites and other online services. They may use this information to provide users with interest-based (behavioral) advertising or other targeted content.

The Company does not control these third parties’ tracking technologies or how they may be used. If a user has any questions about an advertisement or other targeted content, please contact the responsible provider directly.

Use of Information

Company may use collected information:

  • To present the Website and its contents.
  • To provide requested information, products or services.
  • To provide users with notices about account/subscription, including expiration and renewal notices.
  • To carry out obligations and enforce rights arising from any contracts entered between users and the Company, including for billing and collection.
  • To notify users about changes to the Website or any products or services the Company offers or provides though it.
  • To allow users to participate in interactive features on the Website.
  • In any other way the Company may describe when users provide the information.
  • For any other purpose disclosed by the Company with prior consent.

The Company may also use information to contact users about our own goods and services that may be of interest.

Disclosure of Information

The Company may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

The Company may disclose personal information that is collected or provided as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business and those who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred.
  • To fulfill the purpose for which the user provides it. For example, if the user gives an email address to use the “email a friend” feature of our Website, the Company will transmit the contents of that email and email address to the recipients.
  • For any other purpose disclosed by the Company with prior consent.

The Company may also disclose personal information:

  • To comply with any court order, law or legal process, including responding to any government or regulatory request.
  • To enforce or apply terms of use or terms of sale and other agreements, including for billing and collection purposes.
  • If the Company believes disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Privacy of Collected Information

We are committed to protecting your privacy. Your personal information and data will never be shared with third parties for marketing purposes under any circumstances. Use of your personal data is strictly limited to our operational purposes necessary to provide our services. Your data will not be transferred to any third parties (including our affiliates and subsidiaries) or external organizations.

We implement robust security measures and strict internal controls to prevent unauthorized access, use, or disclosure of your personal information and data. All personnel and partners with access to your personal information and data are bound by strict confidentiality and data protection obligations. However, we cannot guarantee that unauthorized users will not gain access despite our efforts.

The Company will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to the site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source unless you explicitly submit that information via a fill-in form on our website.

Opting Out

You have the right to opt out of receiving SMS messaging campaigns and other communications from us at any time. To opt out, please follow the instructions provided in our messages or contact us directly using the contact information provided on our website.

Information to opt out of Google Analytics

Information About Remarketing

This website uses Google remarketing to advertise online using text or image ads on the Google Display Network. Remarketing is a feature that lets us reach people who have previously visited our site and show them relevant ads when they visit other sites on the Google Display Network.

For websites using remarketing, a third-party DoubleClick cookie is used to enable remarketing for products like AdWords on the Google Display Network. When someone visits our website, a few lines of code will drop an anonymous browser cookie. This cookie is a small file that stores information. The cookie will store the site visit, but does not store any sensitive information, such as visitor name, address or any other piece of information that might personally identify the visitor. The cookie will be enabled for a set period of time, such as 30 or 60 days, at which time, the cookie expires.

What is the Google Display Network?

A group of more than a million websites, videos, and apps where ads can appear. Sites in this network have partnered with Google to show relevant AdWords ads.

Opting out of Remarketing

Visitors may opt out of Google’s use of cookies by visiting the Ads Preferences Manager.
Visitors may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

You may opt-out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (gtag.js, analytics.js) that is running on websites from sharing information with Google Analytics about visit activity.  Using Google Analytics opt-out browser add-on will not prevent site owners from using other tools to measure site analytics. It does not prevent data from being sent to the website itself or in other ways to web analytics services.

Changes to Our Privacy Policy

It is the Company’s policy to post any changes made to the privacy policy on this page. If material changes are made to how users’ personal information is treated the Company will notify users through a notice on the Website home page. Users are responsible for ensuring the Company has an up-to-date active and deliverable email address, and for periodically visiting the Website and this privacy policy to check for any changes.

Terms & Conditions

We occasionally send SMS messages to our patients and staff. By providing your phone number, you consent to receive SMS messages from Banyan Health Systems. These messages may include conversational messages related to your interactions with us. Message frequency may vary. On average, you may receive 1-2 messages per month. Message and data rates may apply. Please check with your mobile carrier for details.
You can opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE. For assistance, reply HELP or contact us directly.

For more information on how we handle your data, please review our privacy policy at https://banyanhealth.org/privacy-policy/

Opt-In Disclosure:

You may opt-in to receive Company text messages by:

  1. Entering a phone number online
  2. By completing paper forms during intake at the office
  3. Via interactive voice responses
  4. Texting keyword responses. We should also have something approved to add to the digital contact forms page on the website, such as.

By interacting with this Website and messaging Banyan Health Systems, you agree to our Terms & Conditions and have read our Privacy Policy.  You must refrain from providing any personal health information or sensitive data.  Though we engage in robust measures to ensure your privacy, any personal protected health information you provide via the Website is not secure and we do not safeguard against its unintended disclosure. For communications necessitating your personal health information, please call our office directly or use our secure patient portal.

Contact Information

 If you have any questions regarding this Privacy Policy, please contact us at:

Email: helpdesk@banyanhealth.org
Address: 2300 NW 89 Place #300, Doral, FL 33172
Telephone: (30) 398-6199