Centralized Receiving Facility
The Banyan Community Health Centralized Receiving Facility (CRF) is open 24/7 for assessments and referrals and serves to coordinate entry for adults who require screening and access to behavioral healthcare under the Baker Act and Marchman Act. Operating under our “No-Wrong-Door approach,” this is an optimal place for individuals with mental health and substance abuse disorders to access acute care.
What is the CRF?
Whether an individual enters the behavioral health care system voluntarily or through the Baker Act or Marchman Act, the CRF provides access to mental health care and additional resources. We provide acute services to people who have mental health and substance abuse disorders (or both), and make sure they have access to the care they need.
In many cases, individuals who come to the CRF have faced barriers to getting proper care, such as homelessness, a lack of transportation, a lack of knowledge about what services are available, a lack of family support, or a condition that prevents them from realizing they need care or from accepting care. At the CRF, we conduct assessments to determine the level of care each individual needs, then our care coordinators make sure patients have access to the care and resources they require, including crisis stabilization and detoxification. Our experienced staff also educate members of the County’s Crisis Intervention Teams about the types of services that are available in our community and how to access them.
Housed in the same building as our Crisis Stabilization Unit & Recovery Center, the CRF serves many important functions, including:
- Providing assessment, crisis support, and/or emergency services
- Case management
- Recovery support
- Acting as a jail diversion opportunity for individuals requiring mental and behavioral health care
- Reducing inappropriate use of emergency rooms
- Coordination of care and recovery services
- Reduced processing time for individuals in need of acute care
About the Baker Act and the Marchman Act
Under the Baker Act and the Marchman Act, individuals may be admitted for short-term, involuntary evaluation, stabilization, or intervention in situations of acute mental or emotional crisis due to mental health or substance abuse issues.
The Baker Act is designed to access immediate care for individuals in mental health crisis who:
- Refuse examination
- Are unable to determine if they need examination
- Are believed to be at risk of harming themselves through self-neglect
- Are likely to be at risk of harming themselves or others
The Marchman Act is used during situations of substance abuse crisis to help individuals who:
- May cause harm to themselves or others
- Are unable to seek or secure help and care due to substance abuse
Contact Banyan Community Health
If someone you know or care for is in need of immediate intervention for a mental health or substance abuse crisis, Banyan Community Health can help. To access our Crisis Stabilization Unit or Centralized Receiving Facility, please contact us.
