CORONA VIRUS (COVID-19) UPDATE: Banyan Health is closely monitoring updates related to COVID-19 along with the Centers For Disease Control (CDC). We have activated special protocols for pandemic situations and are collaborating with local, state and federal health officials to provide updated information as soon as it becomes available. Read More

Banyan Health Services Remains Committed to Helping South Floridians Connect with the Vital Health Care Services They Need

A Special Message from the Executive Leadership Team at Banyan Health:

The health and safety of our community is our highest priority. We have made all the necessary adjustments to our operations, prioritizing the well-being of our Banyan staff and patients while following the CDC and Florida Department of Health recommendations, and will continue to do so in order to serve the needs of our community.

The doors to all of our primary care and behavioral health facilities remain open and we continue to serve our community by providing patients and clients with accessible, quality and compassionate care. Banyan Health Services plays an important role in serving our most vulnerable communities and we are committed to continuing to provide care and support during this most challenging time. We understand the situation surrounding the COVID-19 outbreak is ever-evolving and we will continue to follow CDC recommendations while assessing and responding to our community needs.

We have deployed additional safety measures and implemented new resources to support our patients and staff. We have taken special visitor and vendor precautions for the safety of our patients, clients, and employees. Additionally, we are now offering Telehealth services, convenient alternatives to in-office consultations. You can learn more about these services and updates here.

In situations such as concerns around a major outbreak or natural disaster, many people experience increased stress, overwhelming feelings of anxiety, and panic. You are not alone and together we are stronger. Please call us if you find yourself feeling anxious, stressed, scared or confused. We are here to help and offer the following resources:

Finally, we want to thank all of our employees, especially our frontline healthcare team. They are working tirelessly to provide uninterrupted services that our community needs and we are forever appreciative of their selfless efforts.

Thank you for your continued trust and support in our organization, services, and medical staff. We are all proud to be #BanyanStrong.

Coronavirus COVID-19 Updates, Information and Precautions

We understand that news related to the spread of COVID-19 is of great concern to our community.

As part of our commitment to the patients, clients, and families we serve, we are collaborating daily with local, state and federal health partners to monitor the evolving situation and will continue to treat our patients based on the recommended guidelines and protocols.

We also are committed to communicating daily with our staff to keep everyone informed and have implemented up to date management practices along with ongoing training to our ensure teams are well prepared as the situation evolves.

For the latest information about Coronavirus (COVID-19), visit the Centers for Disease Control and Prevention (CDC).

For questions related to COVID-19 in Florida, please visit the Florida Department of Health website or contact their dedicated COVID-19 Call Center by calling 1-866-779-6121 or emailing

Special Visitor Precautions During COVID-19 Outbreak

Because of the special needs of our patient and client population, visitation of patients in our 24-hour programs has been temporarily suspended. Until further notice, all non-essential visitors are restricted from entering Banyan Health facilities. This includes CSU Detox, Substance Abuse Residential Programs, and RRC in both Miami-Dade and Broward counties.


The CDC is encouraging all healthcare facilities to limit visitor access within the facility. Everyone who enters any Banyan facility is responsible for contributing to the health, safety, and well-being of our patients, clients, loved ones and staff and is responsible for helping to prevent infection. Banyan Health vendors and contractors must adhere to emergency COVID-19 protocols prior to visiting our facilities.

Now Offering Telephone and Telehealth Services. Wherever you are, we are here for you.

We understand you have health concerns regarding in-person consultations during the current COVID-19 outbreak crisis. Banyan Health is proud to be able to offer convenient healthcare alternatives to in-office visits through our Telephonic and Telehealth services platforms. These HIPAA compliant health care resources can deliver services through the use of audio and/or interactive video technology, permitting real-time communication between the patient and medical professional for the purpose of diagnosis, consultation, and treatment.

Concerned patients and clients can participate in sessions from the comfort of home or any location determined appropriate by the patient and the medical staff.

Your Mental Health Matters. Coping with Anxiety Through an Outbreak

We understand that this may be a very stressful time for you and your loved ones. The Coronavirus (COVID-19) pandemic can cause anxiety for both adults and children.

To identify different ways you can cope with anxiety and stress during an outbreak like COVID-19, visit the Centers for Disease Control (CDC) website.

For 24-hour mental health support, please call us at our crisis hotline at (305) 774-3616

Coronavirus What You Need to Know

Coronavirus (COVID-19) is a respiratory illness that can spread from person to person. To learn more about COVID-19 and what to do if you suspect you’re infected, click on the link to our CDC resources below.

Coronavirus What You Need to Know, Covid and You

Learn more about COVID-19 symptoms

What to Do if You’re Sick

Frequently Asked Questions (FAQ’s) regarding the Coronavirus (COVID-19)

For additional questions regarding COVID-19 such as what are the symptoms associated with COVID-19, how can I protect myself, and what to do if you have recently traveled from an area with ongoing COVID-19 spread and more, click here.

How can I find out if I have COVID-19?

Call your doctor: If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider immediately for medical advice.

The CDC highly recommends that you first determine if you meet the criteria established by the Florida Department of Health to be referred for COVID-19 testing.

You can find the Florida Department of Health screening criteria here.

You can also contact the Florida Department of Health directly by calling the Coronavirus Hotline at 1-866-779-6121 or emailing

How to Stop the Spread of Germs

Handwashing and Other Protective Measures The CDC recommends washing your hands often with soap and water for at least 20 seconds, for the most effective cleansing.

Hand Sanitizers
While soap and water work best for killing the viruses on your hands, when available, alcohol-based hand sanitizers can be an effective method to fighting the spread of germs.

The CDC also recommends refraining from touching your mouth, nose or eyes.

Social Distancing to Avoid Exposure

The Florida Department of Health recommends Social Distancing when the risk of infection is possible. This includes avoiding large groups and limiting gatherings and events. Learn more about Social Distancing here.

Additional Resources

We know the COVID-19 outbreak situation is quickly evolving and information and updates can change often. We’ve established a resource hotline* for you to learn more about updates to our hours, programs and services by calling 1-866-236-5923.

* Please note this is an automated number for general information purposes and is not manned by a live operator. For immediate help and to speak to a live operator please contact us at (305) 774-3616.

For the latest information about Coronavirus (COVID-19), visit the CDC at:
Centers for Disease Control and Prevention
CDC COVID-19 Call Center 1-866-779-6121

Florida Department of Health Coronavirus Hotline 1-866-779-6121 or

Information for...

Sign up to receive Banyan Health System e-Newsletter