24-Hour Hotline: (305) 774-3616

Mental Health

Miami-Dade County

Hotline Number: 
(305) 774-3616

Villa Esperanza Drop In Center

Crisis Number: 
(305) 774-3616
Hours Of Operation: 

8:30AM to 5:00PM, Monday through Friday.

Location

Villa Esperanza Drop In Center
1566 SW 1st Street
Miami, FL 33135
Phone: (786) 378-5565
Fax: (786) 378-5564

Children & Families South

Crisis Number: 
(305) 774-3616
Hours Of Operation: 

8:30 AM to 5:00 PM,

Monday through Friday

Location

Children & Families South
10720 Caribbean Blvd. Suite 420
Miami, FL 33189
Phone: (786) 293-9544
Fax: (786) 293-9594

Children & Families Outpatient Services

Crisis Number: 
(305) 774-3616
Hours Of Operation: 

8:30 AM to 5:00 PM

Monday through Friday

Location

Children & Families Outpatient Services
10 NW 42nd Avenue Fifth Fl.
Miami, FL 33126
Phone: (305) 643-7800
Fax: (305) 643-1345

West Flagler Comprehensive Service Center

Crisis Number: 
(305) 774-3616
Hours Of Operation: 

8:30 AM to 5:00 PM,

Monday through Friday

Location

West Flagler Comprehensive Service Center
3850 West Flagler Street
Miami, FL 33134
Phone: (305) 774-3600
Fax: (305) 643-7807

Crisis Center

Crisis Number: 
(305) 774-3616
Hours Of Operation: 

24 Hours / 7 Days

Location

Crisis Center
3800 West Flagler Street
Miami, FL 33134
Phone: (305) 774-3616
Fax: (305) 476-2640

Doral Elderly Center

Crisis Number: 
(305) 774-3616
Hours Of Operation: 

8:30 AM to 5:00 PM,

Monday through Friday

Location

Doral Elderly Center
1905 NW 82nd Avenue
Doral, FL 33122
Phone: (786) 260-0160
Fax: (305) 406-9487

Villa Esperanza

Our Villa Esperanza Drop-In Center is a friendly, confidential, supportive, informal home-away-from-home where the homeless or anyone else who lacks a place to be can simply drop-in to socialize. It’s a place where people who share similar circumstances can visit and spend time without worry or fear of judgment. Villa Esperanza can restore a sense of community to people whose social connections have been lost.

We offer support groups, the opportunity to build peer to peer connections, meetings, workshops, mediation, self advocacy, and access to more structured programs of counseling and case management. If you or someone you know would like more information on Villa Esperanza, please get in touch. We welcome inquiries, and our caring professional staff and consumers always welcome new visitors.

Villa Esperanza is a warm, caring social and family atmosphere where informality and acceptance can lead to transformation and change in important areas of personal growth:

  • DECISION-MAKING, SELF-CONFIDENCE, MOTIVATION, & SELF-ESTEEM Visitors make their own choices about when to come and go and what to do, building confidence and a basis for decision-making in other areas of life in a setting where social and peer acceptance are the rule.
  • FAMILY, FRIENDSHIPS, & IDENTITY The Center has the atmosphere of home and an extended family, a place that nurtures growth of familial bonds and friendships based on shared experiences and personal histories. Its a place without the labels of disease, treatment, or medications that govern the experiences of our visitors and guests in other settings.
  • ADVOCACY, EMPOWERMENT, & COURAGE One of the great strengths of our drop-in center is how it acts on the social confidence of guests and visitors. Social awareness helps to build insight, understanding, self-confidence and the capacity of visitors to act on their own behalf.
  • EDUCATION, KNOWLEDGE, PROBLEM-SOLVING Our visitors, each bring their unique knowledge and resources to a process of informal sharing and exchange at the Center, including useable information, referrals, sources of food and housing, as well as knowledge and experiences of the mental health system and how it has affected their lives. Our drop-in consumers choose their own activities, grow at their own pace, and focus on personal goals, bringing newly acquired skills and insight to their lives in the community.
  • ENCOURAGEMENT, DIFFUSION OF CRISES Villa Esperanza is a place of encouragement and belonging, where the strength of the social fabric and relationships provide an honest and reliable haven for support, hope, emotional stability, and friendship in times of crisis for people who often lead lives of isolation in the community.

School & Community-Based Services

We’re working with children and families in the community. Through our School & Community-Based Child & Family Services, we bring solution-oriented behavioral health and intensive therapeutic services to you.

Our counseling professionals are circulating in the community, raising awareness of the importance of behavioral health and providing comprehensive behavioral health services in a variety of family and community settings, including in over 80 schools in Miami-Dade County.

We provide comprehensive behavioral health therapy in schools, churches, social centers, at home, and in other community settings where families and children come together, making sure that individuals and families understand the symptoms of emotional and mental health conditions and have access to effective, evidence-based counseling services.

Our community-based services also address urgent care issues, with intensive therapeutic onsite services that bring solution-oriented urgen care and intensive response services to families with children under the age of 18 who have acute emotional or mental health problems that are disrupting family stability.

Services

  • Developmentally appropriate mental health services for children, adolescents, adults, and seniors
  • Crisis intervention
  • Comprehensive assessment, identifying specific problems through resource and strengths-based process of evaluation
  • Psychiatric Evaluation
  • Health Assessment and medical examination
  • Individual, family, and group behavioral health counseling in a variety of community settings and in schools
  • Intensive in-home family therapy services
  • Intensive in-home family therapy services
  • Recovery-based, emotional enhancement therapy
  • Education in the symptoms and risks of emotional and mental health conditions
  • Medication assessment and management
  • Case management, care coordination, community engagement, and social service referrals
  • Training and consultation in coping with child and adolescent behavioral health issues

Respite Services

For many of us, caring for a loved one with a disability is an integral part of our daily lives. Yet caregiving can be a demanding, difficult job and no one person or family is equipped to do it alone.

Respite helps family members to live actively and participate in community and social activities. It allows parents and guardians the time they need for themselves, which is vital for renewal, health, and resilience.

Our Respite Care program is a family support service that provides temporary relief from the physical and emotional demands involved in caring for a family member who has a disability.

We offer short term breaks that relieve stress, restore energy, and promote balance in the lives of caregivers and families.

Services

  • Comprehensive day care services for seniors that are designed to improve social functioning and enhance their capacity to live independently
  • Assistance with the activities of daily living, enabling individuals with developmental or functional disabilities to live at home
  • Individual care and supervision to protect safety in the absence of family members or other caregivers
  • Relief to families from the constant and demanding responsibility of providing care
  • Attending to basic needs and other supportive activities that would ordinarily be performed by family members or other caregivers
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